Return and exchange

RETURNS

You have 14 calendar days to return or exchange an item from the date you receive it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging along with the receipt or proof of purchase. You must also enclose our return form available for download here. The return parcel must be send by courier. The shipping cost has to be paid by you. 

Return form
Download our return form 

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping cost 
You are responsible for paying for all shipping costs. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Warranty
Project AJ117 provide a 2 year warranty under the Sale of Goods Act, including defects in manufacturing and material. We are entitled to deduct additional costs for the transmission of the item, if you choose to order a more expensive shipping form than the one the seller offer.

Read more about warranty and damaged goods here.

If you are unsure about any issues - please contact our customer service on info@project-aj117.com or call us on +45 3116 6955.